Automate, Outsource and Improve Your IT Services Business: Reduce overhead, improve response time, and scale your business at the same time!

It's a great time to be an IT service provider, but there are many questions you face each day such as: How do I grow my technology or geographic reach effectively without adding personnel? Or...How can I improve my customer service levels without additional overhead? Join Autotask and OnForce for answers to these questions and a discussion on automation and outsource management.

The webinar recording will cover:
  • market and technology trends for IT outsourcing
  • automating mission-critical IT processes, including billing, managed services, time entry, SLA management, and lead generation
  • best practices for growing your technology portfolio and expanding geographic coverage with a network of IT specialists
  • OnForce: world's largest marketplace for IT service professionals
  • Autotask: the leading web-based professional services automation (PSA) solution
  • how easy & powerful it is to use the Autotask and OnForce combination-YES, they can be integrated
Original air date: July 16, 2008
Running time: approximately 59 minutes

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