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December 5, 2007
Autotask Corporation Releases Powerful Reporting Tool: Report Data Warehouse™
- Unlimited Reporting Possibilities with SQL Tools

EAST GREENBUSH, NY - December 5, 2007 - Autotask Corporation today announced the release of Report Data Warehouse™ which, for the first time, gives Autotask users a complete and unfettered ability to generate literally any type of report based on the information stored in their database.

In announcing Report Data Warehouse™, Autotask Corporation CEO Bob Godgart said, “For most Autotask users, our standard reports and Autotask LiveReports reporting enginer capabilities are all that they need. But some IT service firms demand higher-powered reporting, and this gives them the additional functionality they need.”

Ian James, President of Red Square Systems and an early adopter of the new feature, said, “What I really like is that we can customize reports any way we want. Insight from different views of our data helps us to become more efficient and see ways to serve the customer better. If I need a quick report, I can put one together in minutes, see a pattern or trend and then dig down to another level of detail. It’s incredibly flexible.”

With Report Data Warehouse, Autotask users cang ather critical business intelligence with custom reports, drilling as deeply as needed.

“For the first time with this release, we are exposing every field in the Autotask database,” said Joe Rouke, Director of Product Management. “So they mix and match different types of data, and configure reports in a broad array of formats.”

One of the unique features of the Report Data Warehouse is that users can tap into their own front-end reporting tools such as Crystal Reports, Microsoft® Access, MySQL®, and other SQL query tools. Report Data Warehouse includes a training session for up to two employees. And, the data is stored on a separate server from the one used for daily operations, so even the most complex and lengthy report will not affect response times in Autotask.

Report Data Warehouse is updated once a day with the user’s Autotask data. Because it runs on separate server and is accessible through any third-party reporting tool, Autotask data can be combined with other customer or business data collected or stored in third-party applications to produce hybrid reports.

About Autotask Corporation

Autotask Corporation is the leading provider of innovative, web-based business solutions that allow IT solution providers to run their businesses more easily and more profitably. Accessible via any PC, at any time without any downloads, Autotask seamlessly integrates all key IT Service business functions, including issue management; project management; contract management; sales opportunity management; Contact Management; Time, Expense and Resource Management; and Profitability Management. The Autotask also includes direct integrations with a wide range of third-party service management tools. For more information visit http://www.autotask.com or call 518-720-3500.

 
 
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