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Autotask® Go! SMB Edition™
and Autotask® Pro SMB Edition™ |
Both Autotask® Go! SMB Edition™ and Autotask® Pro SMB Edition™ come pre-configured with a variety of workflow automation rules and templates - designed by Microsoft Small Business Specialist Community (SBSC) solution providers - but useful for all VARs who serve the Small to Medium Business (SMB) market. Like the templates that come bundled with Microsoft Office, these items can be used "out of the box" as-is, or can serve as the catalyst to jump start the creation of your own business processes.
The pre-configured elements of the SMB Editions include:
- Best Practice Speed Codes for quick ticket creation
- Customized Service Desk Work Flow Rules
- Customized Notification Templates
- Service ticket templates
- Autotask LiveLinks™, plus...
- A variety of contract templates and workflow rules
The Autotask Pro SMB Edition also includes three pre-loaded project templates that include full MS Project-based phases and tasks for planning and deploying Microsoft Response Point, WSS or SBS 2003.
The ideal time to order Autotask® Go! SMB Edition™ and Autotask® Pro SMB Edition™ is when you first purchase Autotask. This is the only way you can get all these great templates pre-loaded into your Autotask database. With these templates as your guide, you will:
- Get up to speed quickly - with pre-configured rules and templates that give you a jumpstart on increased effectiveness.
- Benefit from some of the best minds in the business - designed by your peers, you can profit from their experience.
- Take a shortcut to excellence - with best practices that are already set-up to meet your needs.
- Enjoy high efficiency sooner - with tools that a designed to accelerate implementation for services providers using Autotask for the first time.
If you are an existing Autotask customer who did not buy Autotask® Go! SMB Edition™ or Autotask® Pro SMB Edition™ at the time of your original purchase, you can order the complete documentation that will allow you to easily enter these templates into your own system.
Autotask® Go! SMB Edition™ and Autotask® Pro SMB Edition™ are available without charge to solution providers who are listed on the Microsoft SBSC partner directory on the Microsoft web site. This edition is also available for a nominal additional fee to service providers who are not listed in the SBSC partner directory.
Contact us today to learn more.
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