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OVERVIEW
Run Your IT Business Better
WHAT'S NEW IN AUTOTASK PRO
Latest Updates to our Flagship Product
CRM
Track the Customer Relationship
PROJECT MANAGEMENT
Implement IT & Software Engagements
SERVICE DESK
Process Customer Service Requests
TECH SCHEDULING
Schedule & Dispatch Field Service Techs
AUTOMATED WORKFLOW
Capture & Convert Monitoring Alerts
TIME TRACKING
Track & Monitor Billable Time
BILLING
Approve & Invoice All Services
REPORTING
Generate real time reports on live data
AUTOTASK OPTIONS
Additional Options for Autotask
Technology
System Requirements
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Autotask Pro

Project Management
Implement IT & Software Engagements

Implement IT projects and consulting engagements better than ever before! With Autotask, you can deliver more projects on time and on budget; quickly see what's due, what's done and what's overdue, anticipate overruns against budget and increase billable hours and resource utilization.

Autotask manages the project AND the process, throughout:

  • Installation and configuration for software, hardware and integration projects
  • IT Project management, migrations and office moves
  • Training projects for various IT technology, software and tools
  • Custom application or web design and development
  • Execution of Proactive Maintenance Plans. Create projects with lists of actions they need to perform on supported devices, such as reviewing event logs, applying patches and software updates

Look how Autotask makes your IT projects run better:

  Quickly Develop Project Plans, Schedules & Assignments Quickly Develop Project Plans, Schedules & Assignments
Create projects from Microsoft Project®, Microsoft Excel®, project templates or the task library. Manage task assignments, resource availability, roles and rates. Monitor due dates, track performance vs. estimate and time off and available hours per employee to maximize resource utilization. Find and assign resources by skill and availability.
 
  Accurately Track Time and Produce Expense Reports Accurately Track Time and Produce Expense Reports
Maintain profitability and head off problems by tracking labor and non-labor costs, actual vs. estimated costs, project budgets to-date, and producing real-time forecasts of revenue, costs and profitability for each project, and monitoring subcontractor fees for more accurate project cost analysis. Completely integrated with the billing process.
 
  Painlessly Handle IT Project Portfolio Painlessly Handle IT Project Portfolio
Project Manager Dashboard and project portfolio management tools provide roll-up summary information and comprehensive planning and performance analysis, including cross project reporting, project performance, project P&L, earned value, cost analysis, user-defined fields, and real-time project status for all the consulting engagements in your portfolio of IT projects.
 
  Create Proactive Maintenance Plans Create Proactive Maintenance Plans
Manage your maintenance contracts more efficiently with a list of actions to be performed on supported devices on a regular basis such as reviewing event logs, applying patches and software updates.
 
  Track Installed Equipment Track Installed Equipment
Manage your maintenance contracts more efficiently with a list of actions to be performed on supported devices on a regular basis such as reviewing event logs, applying patches and software updates.
 
 

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